Manage the operational delivery of AI learning tool pilots across countries, ensuring timelines, milestones, and dependencies are met.
Follow up proactively with country teams to confirm readiness, launch progress, and completion of pilots.
Identify risks, delays, or blockers early and escalate appropriately to keep pilots on track.
Act as the primary operational point of contact for country delivery, instructional, and operations teams during AI tool pilots.
Support country teams in translating pilot plans into day‑to‑day delivery reality, ensuring consistent implementation while accounting for local context and constraints.
Provide hands‑on operational support where needed, particularly to support integration of tools into live programmes.
Support the onboarding and enablement of AI tools for instructors, delivery teams, and country leads.
Roll out onboarding materials, guidance, and training resources developed by the central team.
Ensure required pilot data is collected accurately and on time across all participating countries.
Follow up with country teams to track completion of data inputs and adherence to agreed evidence and reporting standards.
Maintain clear tracking of pilot status, readiness, adoption, issues, and completion, and provide regular operational updates to central stakeholders.

Required Minimum 3 years’ project or programme management experience, with clear accountability for delivery timelines, follow‑up, and execution.
Minimum 3 years’ experience managing training programmes, including online and in‑person delivery, and working closely with instructional or delivery teams.
1-2 years’ exposure to AI tools or AI‑enabled processes, with an understanding of how these are integrated into operational workflows and live learning environments.
Strong experience coordinating across multiple stakeholders, including country teams and central functions, with a focus on delivery discipline and follow‑through.
Ability to work hours that overlap with CET by at least 4 hours.
Multilingual capability, ideally across English, Hindi, and/or Tamil, to support engagement with local teams in India.

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.

AI Pilots Delivery Manager

Key skills