Support the use of instructional quality frameworks, standards, and tools to monitor, assess, and strengthen learning and teaching across programmes.
Collaborate with the C&I Lead, Affiliate Support and country team to establish a process for Senior Instructional Coach (IC) selection, onboarding, and ongoing development, including documentation of standard operating procedures (SoPs).
Leverage instructional quality data (e.g., Torsh, Canvas, in-class surveys and feedback) to strengthen learning and teaching quality at scale.
Identify patterns, trends, and areas of risk or opportunity across programmes, and support C&I Lead, Affiliate Support and country team in problem‑solving and continuous improvement.
Help ensure instructional quality systems are practical, consistently applied, and fit for India’s scale and delivery complexity, while continuing to raise the bar toward global standards.
Support the adoption and scaling of learning innovation and AI‑enabled tools, ensuring they strengthen learning quality and instructional effectiveness.
Develop tool implementation guides (e.g. Torsh) tailored to the Indian context that clearly defines stages of maturity and pathways toward a gold‑standard implementation.
Provide curriculum advisory support during new program development to ensure readiness for implementation.
Conduct curriculum spot checks, pilot reviews, and implementation readiness assessments to ensure programmes are instructionally sound before they scale across partners, states, or locations.
Act as a primary point of contact between India and Global C&I teams.
Requirements
Required 3+ years of experience in adult learning, instructional quality, programme implementation, or workforce development environments, ideally in large‑scale contexts.
Strong grounding in instructional quality and teaching practice, including experience using data and observation tools to strengthen learning outcomes.
Experience managing curriculum design and revision work, including partnering with curriculum design teams and subject‑matter experts to ensure quality and readiness for scale.
Proven ability to work effectively across functions and levels, influencing without direct authority and navigating complex stakeholder environments.
Experience developing guidance or SOPs that enable consistent practice across teams or geographies.
Comfort operating at the intersection of quality, operations, and scale, balancing rigor with real‑world delivery constraints.
Strong analytical and problem‑solving skills, with the ability to identify patterns, surface insights, and support teams in taking action.
Excellent communication skills in English; ability to translate between instructional intent and operational reality.
Experience working in India in complex, fast‑growing programme contexts.
Domestic travel within India of up to 25% required to support programme launches, implementation, and partner engagement.