Daily royalty collection identification and classification
Backup Calculation of excess collections due back to customers
Backup Determination of cross-collateralization between customer accounts
Backup Upload Overflow and statements to PaymentHub
Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill
Investigate royalty shortfalls and surplus
Investigate missing royalty payments
YouTube Product – Statement processing and set up of cash flows / payment requests
Keep track of Litigation Deals
Keep Track of Delinquency / Diverted Deals – Apply resulting Fees
Keep Track of servicing cases
Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases
Handle collection, overflow and statement inquiries from Royalty Support and Sales
Work closely with Operations regarding changes / updates to deals after funding
Month end reporting and reconciliations
Ad-Hoc servicing reporting
Assist with Audit information requests
Assist Accounting Department when required

2+ years of experience in collections, accounts receivable, loan servicing, or financial operations
Intermediate proficiency in Microsoft Excel (formulas, pivot tables, XLOOKUPs)
Strong attention to detail and accuracy in data entry and reconciliation
Ability to manage multiple open items and follow up consistently without supervision
Comfortable learning and navigating new financial systems and platforms
Strong organizational and communication skills
Experience working in a fast-paced, detail-oriented operations environment
Nice to Have: Experience with Salesforce or similar CRM platforms
Background in fintech, financial services, or lending operations
Associate's or Bachelor's degree in Finance, Accounting, Business, or related field (preferred, not required)

Collections & Reconciliation Specialist

Key skills