HR Operations Specialist

Role Overview

• Support the Process Lead and Data Lead in executing assigned Workday implementation plans across APAC, ensuring project milestones, timelines, and deliverables are met.
• Track progress across Workday modules and related functional areas.
• Coordinate governance, status reporting, issue tracking, and project activities across stakeholders.
• Analyze HR processes and translate business requirements into system and process improvements.
• Collaborate closely with the Data Lead on data-related workstreams, including data migration, validation, and reporting requirements, ensuring alignment between process and data design.
• Lead end-to-end User Acceptance Testing (UAT), including test planning, execution, defect management, and stakeholder alignment.
• Support change management through SOPs, user guides, training, and communication.
• Support setup and transition of HR transactional services into HRSSC.
• Coordinate migration timelines for key HR processes including onboarding, employee data, benefits, payroll coordination, and offboarding.
• Contribute to the design and implementation of the HRSSC operating model, governance, service catalogue, SOPs, and process documentation.
• Drive HR data governance, reporting, and analytics to support decision-making and continuous improvement.
• Ensure data quality and integrity in Workday through regular audits, data validation, and issue resolution, in alignment with established HR data governance standards.
• Monitor service standards, KPIs, and compliance.
• Identify opportunities for process standardization, automation, and continuous improvement.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field.
• 5–8 years of experience in HR Operations, HRIS, Workday implementation, HR transformation, or Shared Services.
• Experience supporting Workday implementation, HRSSC setup, or regional HR transformation initiatives preferred.
• Strong understanding of HR operations, employee lifecycle processes, and HR governance.
• Strong Excel and data analytics skills.
• Experience working in regional or multinational environments is an advantage.

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Professional development opportunities