About this role

Provide technical support for in-house hospital information system, network, and personal computers.
Support and maintain users, computers, networks and security systems.
Interact with vendors, IT Staff, and the Network Engineer.
Implement, operate, monitor, configure, and maintain networks and network hardware.
Troubleshoot servers, operate software and hardware, manage network services.
Monitor performance, manage security, user accounts, and restore and back up information systems.
Guarantee the integrity of high availability network infrastructure for optimal performance.

Associates degree in computer information systems/networking, bachelors degree preferred.
Job related experience with increasing levels of responsibility is required.
Must demonstrate extensive knowledge of networks and computer systems through professional experience in at least three areas: desktop, end user applications, server, network, security, or virtualization.
Individual must demonstrate excellent logical reasoning, problem solving, communication, interpersonal, and computational abilities.
Valid drivers license and evidence of insurability.
A+/Network+, Cisco CCNA certifications desired.

Network Help Desk Technician

Key skills