Provide technical support for in-house hospital information system, network, and personal computers.
Support and maintain users, computers, networks and security systems.
Interact with vendors, all IT Staff, and the Network Engineer.
Implementing, operating, monitoring, configuring, and maintaining networks, and network hardware and information systems.
Tasks include installing network hardware, troubleshooting servers, operating software and hardware, managing network services, supporting network infrastructure, monitoring performance, managing security, managing user accounts, restoring and backing up information systems.
Guarantee the integrity of high availability network infrastructure for optimal performance through continual service improvement and collaboration with the IT Department.

Associates degree in computer information systems/networking, bachelors degree preferred.
Job related experience with increasing levels of responsibility is required.
Extensive knowledge of networks and computer systems through professional experience in at least three areas: desktop, end user applications, server, network, security, or virtualization.
Demonstrate excellent logical reasoning, problem solving, communication, interpersonal, and computational abilities.
Valid drivers license and evidence of insurability.
A+/Network+, Cisco CCNA certifications desired.

IT Help Desk Technician

Key skills