Manage and develop corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction
Serve as the main point of contact for key accounts, including program oversight, handling inquiries, escalations, and strategic discussions
Identify new business opportunities within existing accounts and implement up
and cross-selling strategies
Analyze customer needs and develop tailored solutions to maximize customer success
Work closely with internal teams (Sales, Product Management, Customer Service) to ensure smooth support and excellent service
Prepare reports and analyses on customer performance, contract management, and revenue development
Continuously monitor the market, analyze competitor activity, and adapt strategy to current customer requirements
Requirements
Bachelor's or Master's degree in Business Administration (or equivalent) or several years of experience in account management, ideally with large enterprise or corporate clients
Proven ability to build strong, long-term relationships with decision-makers at various levels
Strong problem-solving skills and a proactive approach to customer challenges
Quick learner with the ability to adapt to new systems and tools
Excellent communication, negotiation, and presentation skills
Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage
Willingness to occasionally work flexible hours to support clients in other time zones
Proficient in MS Office (especially Excel, PowerPoint)
Benefits
Secure position in an internationally growing company operating in the expansion market of medical technology / IoT as a full-time permanent role
An interesting and varied role within a friendly team
Excellent public transport accessibility and discounted company transit passes