Develop and execute customer-specific business plans to achieve weekly quotas and annual growth targets
Manage and grow a portfolio of key accounts, ensuring target volumes and revenues are met
Build relationships across all decision-making levels within customer organizations to establish long-term partnerships
Identify and qualify business opportunities across all company products, prioritizing high-potential accounts
Monitor account profitability, ensure timely payments, and align pricing and services with company strategy
Conduct in-person customer visits weekly, spending 50% or more of the week outside the office engaging with clients
Execute cold calls quarterly to expand the customer base and onboard new accounts
Lead negotiations for major contracts and opportunities, ensuring alignment with company goals
Follow up on customer meetings with actionable outcomes
Prepare and submit weekly reports

High School Diploma or GED
Preferred Bachelor’s Degree
5-10 years of general experience
5-10 years of industry experience
Minimum of 6 years of industry experience, preferably 4 years carrier outside sales experience
Good computer skills: Word, Excel, Power Point
Good communication & interpersonal skills
Excellent problem solving skills
Ability to work independently
Strong negotiation skills
Ability to handle multiple tasks simultaneously

Key Account Manager

Key skills