Talent Manager – Administrative, Customer Support

Role Overview

• Negotiating and developing business with new and current clients
• Marketing services via telephone, video, and in-person meetings with hiring managers
• Recruiting, interviewing, and matching skilled administrative and customer support professionals
• Managing ongoing engagements to deliver outstanding customer service
• Providing ongoing communication and career guidance to candidates
• Participating in local trade association and networking events

Requirements

• BA/BS degree preferred
• 1+ years administrative or customer support experience preferred
• 2+ years’ experience with Business Development in a Metrics Driven environment
• Success in developing new business in a multi‐call, multi‐decision maker environment
• Marketing to and closing top level decision makers at small/medium sized businesses
• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
• Knowledge of administrative and customer support department operations
• Positive attitude and an engaging businesslike approach.

Benefits

• Base salary and bonus pay (for talent professional positions)
• Group health insurance benefits (medical, vision, dental)
• Flexible spending and health savings accounts
• Life and accident insurance
• Adoption, surrogacy and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• Paid time off for vacation, personal needs, and sick time
• Choice Time Off (CTO) up to 17 days per calendar year
• Up to 11 paid holidays per calendar year
• 401(k) savings and investment plan with employer match