Serve as the primary customer-facing representative, delivering exceptional field client service and daily engagement with HCPs across the Kingdom of Saudi Arabia
Drive achievement of defined sales targets and business growth objectives within the assigned territory.
Build and strengthen relationships with existing and prospective customers, identifying opportunities to align HIKMA pharmaceuticals' capabilities with clinical needs.
Support healthcare providers by operationalizing test requests and ensuring a smooth, hassle-free process for sample collection and ordering of Guardant Health assays.
Act as the bridge between the customer and the company, delivering key corporate messages to HCPs and providing actionable customer feedback to leadership.
Organize and facilitate customer participation in conferences, advisory boards, and scientific meetings to ensure high levels of engagement.
Monitor the commercial landscape within assigned accounts and analyze trends to optimize account management.
Troubleshoot and resolve customer inquiries or reporting issues by collaborating effectively with internal teams and Client Services.
Adhere to all company Compliance, Privacy, and Business Conduct policies, representing Hikma pharmaceuticals' values of integrity, respect, and trust.

Bachelor’s degree in Life Sciences, or related field.
Minimum 5+ years of successful account management experience, specifically within oncology.
Experience with Government hospitals & private healthcare groups across all regions of Saudi Arabia.
Proven track record of achieving sales targets and managing complex accounts in the healthcare market.
Excellent communication and presentation skills.
Strong self-starter with the ability to work independently and manage multiple priorities in a fast-paced environment.
Willingness and ability to travel frequently throughout Saudi Arabia.
High proficiency in Microsoft Office Suite & CRM.
Direct sales experience in Oncology or Molecular Diagnostics is highly preferred.
Proven ability in consultative selling and building long-term relationships with oncologists.
Familiarity with local regulatory frameworks and diagnostic pathways.

Key Account Manager

Key skills