Utilize the company’s ERP system (Palmate) to manage and support production planning
Review and interpret production orders, including required materials and components
Assign production requirements and workflows within the system
Ensure materials are properly allocated based on availability and production needs
Plan and prepare workflows in advance to support next-day and ongoing production
Monitor inventory levels within the system and validate accuracy against production needs
Coordinate with on-site teams to confirm actual inventory counts when discrepancies arise
Identify shortages and trigger production or procurement requirements accordingly
Ensure proper tracking of materials used in production processes
Track production progress and ensure all activities are properly recorded in the ERP system
Review system data to confirm labor and material inputs are accurately logged
Liaise with production staff and supervisors to confirm job progress and material needs
Proactively identify gaps or inefficiencies in workflows and suggest improvements
Assist in maintaining organized and efficient operational processes across locations

Previous experience in operations, logistics, production support, or similar roles
Experience working with ERP systems (e.g., SAP, NetSuite, or similar) is highly preferred
Strong understanding of inventory tracking, workflows, and operational processes
Excellent attention to detail, especially when working with numbers and system data
Strong communication skills for internal coordination (English required; Spanish is a plus)
Highly organized and capable of managing multiple workflows simultaneously

Operations Associate

Key skills