Project Manager

Role Overview

• Own end-to-end delivery of strategic professional services projects, including space reservation systems, intranet infrastructure deployments, and digital signage implementations.
• Develop and manage project charters, scopes of work, timelines, budgets, risk logs, and stakeholder communication plans from kickoff through go-live.
• Coordinate cross-functional delivery teams – Solution Architects, Business Consultants, and partner vendors – ensuring on-time, on-budget delivery aligned to client expectations.
• Proactively identify and mitigate project risks, escalating appropriately while maintaining client confidence throughout the engagement.
• Conduct project retrospectives and post-implementation reviews to capture lessons learned and strengthen delivery methodology.
• Support executive-level discovery sessions and workshops to understand client business objectives, operational challenges, and technology environments.
• Maintain a deep, current understanding of Appspace's product suite — including space reservation, digital signage, and intranet solutions — to provide credible strategic consultation.
• Connect customers to internal subject matter experts, contributing to the development of repeatable delivery playbooks, solution templates, and best practice documentation for the Professional Services team.
• Support customers on platform governance, content strategy, information architecture, and utilization analytics to maximize ROI.
• Serve as a trusted advisor to enterprise customers, providing guidance on Appspace solutions, platform capabilities, and workplace experience best practices.
• Partner with Sales and Customer Success teams to scope new service opportunities, contribute to pre-sales support, and develop compelling services proposals.
• Provide structured feedback to Product and Engineering teams based on client insights, deployment patterns, and market trends to inform the Appspace product roadmap.
• Contribute to the continuous improvement of service offerings, delivery processes, and team operational excellence.

Requirements

• 5+ years of professional experience in workplace technology, SaaS implementation, enterprise IT, or management consulting.
• Proven track record of leading and delivering complex, multi-stakeholder technology projects from initiation through completion.
• Strong consultative skillset — able to conduct discovery, assess client needs, and translate them into actionable strategies and recommendations.
• Exceptional communication and presentation skills; comfortable engaging C-suite executives, IT leaders, and end users alike.
• Demonstrated experience with change management principles and driving successful user adoption of enterprise platforms.
• Ability to operate both as a strategic advisor and a hands-on project executor, adapting to the needs of each engagement.
• Strong organizational skills with the ability to manage multiple priorities and client engagements simultaneously.

Benefits

• Health insurance
• Employer paid medical, dental and vision coverage
• Mental health resources
• Flexible work schedules
• Remote work opportunities
• Casual dress work environment
• Reduced working hours in August
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• Gym allowance
• Training allowance
• Training days off