Configure and maintain Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud environments
Build and manage custom objects, fields, record types, validation rules, page layouts, and automation workflows
Develop and maintain Salesforce Flows, Process Builder automations, and approval processes
Create reports, dashboards, and analytics to support sales leadership and operational decision-making
Manage user setup, profiles, roles, permission sets, and sharing rules
Maintain data integrity through deduplication, enrichment, data imports, and export operations
Support Salesforce integrations with third-party systems including ERP, marketing automation, and billing platforms
Coordinate Salesforce deployments, release management activities, and managed package updates
Troubleshoot application issues and provide end-user support across business teams
Partner with stakeholders to gather requirements and translate business processes into Salesforce solutions
Maintain system documentation including process flows, configuration guides, and data dictionaries

4+ years of Salesforce administration experience
Current Salesforce Administrator Certification (ADM-201)
Experience supporting Salesforce implementation, optimization, or enhancement projects
Strong experience with Salesforce automation tools including Flow Builder and Approval Processes
Proficiency in Salesforce reporting and dashboard development
Understanding of Salesforce data model, relational data concepts, and security architecture
Experience supporting data migration and integration activities using Data Loader, MuleSoft, or similar tools
Strong analytical, troubleshooting, and communication skills
Bachelor’s degree in IT, Business, or related field (or equivalent experience)

Salesforce Administrator

Key skills