Microbiology Ops Specialist

Role Overview

• Deploy our technology on-site at customer manufacturing and QC facilities, supporting users through to full operational autonomy
• Validate microbiological results: identification, culture, matrix processing, and environmental monitoring protocols tailored to customer environments
• Train operators and lab staff on Spore.Bio instrumentation and workflows; develop and improve on-site best practices
• Act as the primary bridge between customer needs and our internal R&D and product teams, capturing feedback and translating it into actionable input
• Support lab-based matrix protocol innovation, helping expand the range of samples and environments our technology can address
• Troubleshoot field challenges in real time, providing creative, pragmatic solutions at customer sites
• Engage regularly with QC managers, lab directors, regulatory affairs teams, and senior operations leaders at major Food, Cosmetics, and Pharma companies
• Contribute to internal documentation: SOPs, application notes, field reports, and protocol libraries
• Support the sales and field service teams during customer evaluations and pilot programs

Requirements

• Solid background in applied microbiology: culture techniques, organism identification, microscopy, sample and matrix processing
• 2–5 years of experience in a microbiology lab, QC environment, or field application role, ideally in Food & Beverage, Cosmetics, or Pharmaceutical manufacturing
• Strong client-facing skills and professional demeanor; comfortable engaging with senior stakeholders at major industrial companies
• Hands-on, resourceful, and field-oriented
• you thrive in dynamic environments and are comfortable with ambiguity
• Ability to synthesize, document, and communicate technical information clearly, both verbally and in writing
• Organized and autonomous; able to manage your own schedule across lab and field responsibilities
• Genuine curiosity about new technologies
• AI, machine learning, imaging
• and how they apply to microbiology
• Willingness to travel up to 30–40% for customer site visits across the US
• Based in or willing to relocate to New York City

Benefits

• Comprehensive health, dental, and vision insurance (employer-sponsored)
• Flexible remote/hybrid setup
• you manage your territory
• Travel budget for customer visits, conferences, and roadshows
• Quarterly in-person gatherings with the global team, including visits to our Paris HQ