Deploy our technology on-site at customer manufacturing and QC facilities, supporting users through to full operational autonomy
Validate microbiological results: identification, culture, matrix processing, and environmental monitoring protocols tailored to customer environments
Train operators and lab staff on Spore.Bio instrumentation and workflows; develop and improve on-site best practices
Act as the primary bridge between customer needs and our internal R&D and product teams, capturing feedback and translating it into actionable input
Support lab-based matrix protocol innovation, helping expand the range of samples and environments our technology can address
Troubleshoot field challenges in real time, providing creative, pragmatic solutions at customer sites
Engage regularly with QC managers, lab directors, regulatory affairs teams, and senior operations leaders at major Food, Cosmetics, and Pharma companies
Contribute to internal documentation: SOPs, application notes, field reports, and protocol libraries
Support the sales and field service teams during customer evaluations and pilot programs
Requirements
Solid background in applied microbiology: culture techniques, organism identification, microscopy, sample and matrix processing
2–5 years of experience in a microbiology lab, QC environment, or field application role, ideally in Food & Beverage, Cosmetics, or Pharmaceutical manufacturing
Strong client-facing skills and professional demeanor; comfortable engaging with senior stakeholders at major industrial companies
Hands-on, resourceful, and field-oriented
you thrive in dynamic environments and are comfortable with ambiguity
Ability to synthesize, document, and communicate technical information clearly, both verbally and in writing
Organized and autonomous; able to manage your own schedule across lab and field responsibilities
Genuine curiosity about new technologies
AI, machine learning, imaging
and how they apply to microbiology
Willingness to travel up to 30–40% for customer site visits across the US
Based in or willing to relocate to New York City
Benefits
Comprehensive health, dental, and vision insurance (employer-sponsored)
Flexible remote/hybrid setup
you manage your territory
Travel budget for customer visits, conferences, and roadshows
Quarterly in-person gatherings with the global team, including visits to our Paris HQ