Ensure that Roche’s people practices work seamlessly for the business by managing the end-to-end execution of payroll, tax, and social insurance
Provide advisory support and maintain data integrity while keeping customer-focused principles at the heart of every interaction
Execute end-to-end payroll activities, including data maintenance for tax, social insurance, and local/global benefits administration with high accuracy
Provide expert customer service by resolving complex inquiries, managing requests, and troubleshooting issues related to pay, time, and benefits
Oversee time and absence management, collaborating with managers to ensure compliance with local policies and accuracy in employee records
Manage technical data flows, monitoring Workday integrations and processing mass upload files to ensure vendor accuracy and timely processing
Ensure regulatory compliance across various countries and jurisdictions, keeping up-to-date with evolving legal requirements and internal documentation
Foster key stakeholder relationships, partnering proactively with P&C Chapters and providing guidance to first-level support teams to enhance service delivery
Drive continuous improvement by participating in global projects and implementing initiatives to optimize performance and service quality

1–3 years of experience in payroll services and benefits administration, ideally within a Shared Service Center environment
Fluent in German and English
Advanced Excel skills (v-lookup, pivot tables)
Solid understanding of payroll cycle and HR processes
Excellent eye for detail and can navigate complex data structures to resolve errors and ensure accuracy
Proven track record of delivering results in a matrix organization
Strong problem-solving skills, utilizing active listening and critical thinking to drive process improvements
Adaptable to change, enjoy learning new tools (such as Workday or ServiceNow)

Payroll, Time & Benefits Specialist – German speaking

Key skills