Senior Manager, Product Management – Commercial IT

Role Overview

• guide the vision, roadmap, and delivery of sales technology solutions
• partner with commercial teams to align technology with business priorities
• shape product roadmaps for CRM and related sales platforms
• translate business needs into functional designs, testing, and deployment plans
• guide solutions across Veeva Vault CRM and Salesforce Life Sciences Cloud
• build cases, estimates, and benefit analysis for key initiatives
• identify process gaps and recommend improvements for efficiency and compliance
• support training and communications to strengthen adoption and end-user effectiveness
• explore AI capabilities to enhance commercial technology and actionable insights

Requirements

• bachelor’s degree in a related field
• at least 6 years of experience in Pharma or Biotech IT focused on commercial technology solutions
• proven experience in product management and IT project leadership
• partner engagement and governance
• hands-on knowledge of Veeva Vault CRM and Salesforce Life Sciences Cloud
• strong understanding of data integration and MDM within CRM ecosystems
• experience with PromoMats, Informatica, Snowflake, Tableau, and an advanced degree are preferred
• familiarity with AI frameworks and Agentic AI principles

Tech Stack

• Cloud
• Informatica
• Tableau
• Vault

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave) for eligible employees at all levels!