Senior Manager, Identity & Access Management (IAM) Business Analyst

Kroll is a global leader in risk and financial advisory solutions. They are seeking a Senior Manager, Identity & Access Management (IAM) Business Analyst to lead and support large-scale IAM transformation programs, acting as the bridge between business stakeholders, security leadership, and technical delivery teams.

Responsibilities:

• Support and help drive large, enterprise‑wide IAM transformation initiatives, including access management, identity governance, and directory modernization programs
• Work closely with client leadership, security teams, and architects to align business objectives with IAM strategy and roadmap
• Maintain end‑to‑end traceability across requirements, design, delivery milestones, and adoption outcomes
• Lead requirements gathering efforts with business, IT, security, and compliance stakeholders
• Facilitate design and solution workshops as part of IAM transformation and modernization programs
• Translate business and regulatory needs into high‑quality Business Requirements Documents (BRDs), functional requirements, and design artifacts
• Capture and document key decisions, risks, assumptions, and dependencies throughout the program lifecycle
• Act as a primary coordination point across stakeholders involved in complex IAM initiatives
• Develop and manage stakeholder communication plans, meeting summaries, and action tracking
• Produce weekly status reports, RAID logs, and progress updates
• Support executive‑level reporting and communications, including steering committee materials and leadership briefings
• Drive change management activities for IAM transformations, including impact assessments, communications, and readiness planning
• Support business and end‑user adoption of IAM changes in partnership with training and operations teams
• Assist with planning and execution of User Acceptance Testing (UAT) for IAM solutions
• Develop UAT scenarios, test cases, and acceptance criteria
• Coordinate testing cycles, issue triage, and formal business sign‑off

Requirements:

• 7+ years of experience as a Business Analyst, with demonstrated experience supporting or leading large-scale IAM transformation programs
• Proven experience working on complex, multi-stakeholder IAM initiatives in enterprise environments
• Strong experience facilitating requirements gathering and design workshops
• Expertise in creating BRDs, functional requirements, and design documentation
• Excellent written and verbal communication skills, including executive-level communications
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent professional experience
• Prior consulting or client-facing delivery experience
• Experience supporting multi-year IAM modernization or Zero Trust initiatives
• Exposure to regulated industries (financial services, healthcare, life sciences, etc.)
• Experience working in hybrid onshore/offshore delivery models
• Experience supporting or leading large Active Directory migration or modernization programs (e.g., domain consolidations, legacy to greenfield transitions) is a strong plus
• Familiarity With Common IAM Platforms And Technologies, Such As SailPoint, Saviynt, Okta, Microsoft Entra ID (Azure AD), Active Directory
• Understanding of IAM concepts including identity lifecycle management, access governance, authentication, and authorization (deep expertise in all platforms not required)