Claims Examiner, Commercial Auto

Role Overview

• Responsible for the investigation, evaluation and resolution of commercial automobile claims involving property damage
• Arch’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end
• Managing your own inventory while working independently to negotiate repair pricing and assess liability
• Investigate, evaluate, and resolve commercial auto claims nationwide
• Identify and assess coverage issues
• Execute on claims strategies to achieve claims quality, customer service and operational objectives
• Coordinate vehicle inspections, review estimates, manage rental and salvage and set clear expectations
• Document information related to the claims and make decisions consistent with claims standards
• Evaluate and handle claim payments
• Review and determine validity of any supplement requests
• Serve as a mentor to less-experienced claims professionals

Requirements

• 1 to 3 years of working experience at a commercial auto carrier handling material damage claims nationally
• Claims experience with Commercial Middle Market Customers a plus
• Bachelor's degree
• Proper adjuster licensing in all applicable states
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance
• Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care