About this role

Develop and maintain strong relationships with franchise dealers
Collaborate with internal teams to ensure timely delivery and execution of services
Analyze account performance to identify opportunities for growth
Partner with auto dealers to foster strong relationships
Support the sales team by understanding products and services
Stay informed about industry trends
Ensure a best-in-class customer experience by supporting onboarding
Utilize Salesforce.com to document and streamline the sales process
Effectively manage your time and activities to meet customer needs.

Proven experience as an Account Manager or in a similar role
Strong customer-centric approach
Excellent communication and interpersonal skills
Ability to adapt to changing environments
Strong analytical and problem-solving skills
Proficient in technology and tools including Salesforce, Word, Excel, PowerPoint, Teams, and LinkedIn
High school diploma or GED required; a bachelor’s degree is preferred.
Willingness to travel up to 75% depending on the size of the region.

Dealer Relationship Manager

Key skills