Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program.
The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model.
Answer clinical questions from patients and caregivers.
Provide detailed clinical documentation of patient consultations and interventions in pharmacy software system in compliance with internal policies and procedures and external regulatory bodies (such as URAC).
Contact physicians for new prescriptions, consult with physicians and nurses regarding pharmaceutical questions, and contact pharmacies for prescription transfers.
Work with physicians to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
Conduct evidence-based research and interpret clinical data in support of Lumicera’s clinical outcomes research program.
Act in accordance with all applicable federal and state laws and with the highest ethical standards.
Thus, legal and ethical compliance is an essential duty of each employee.
Document and report medication errors per company policies and procedures.
Facilitate error reduction and prevention methods based on quality department and ISMP standards.
Adapt to new workflows and processes.
Solve unique pharmaceutical problems.
Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
Participate in training, workshops, and mentoring opportunities as assigned to expand knowledge.
Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
Other duties as assigned.
Requirements
High school diploma or GED is required.
Successfully completed the second year of an ACPE accredited pharmacy school or college of pharmacy curriculum.
Arizona only: Current and active Intern Registration/License.
Pharmacy experience is strongly preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.