Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs.
Build and maintain strong relationships through proactive collaboration and understanding of customer objectives.
Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction.
Gathers insight from multiple sources to understand stakeholder priorities and challenges.
Collaborate with Sales Development Manager ID, Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats.
Develop and execute strategic account plans focused on value expansion and profitability.
Identify and implement operational improvements to drive customer success.
Use sales metrics and standardized tools to document the sales process and influence purchasing decisions.
Build and maintain strong competitive product knowledge.
Ownership of sales funnel (SFDC) and account analysis (PowerBI) to ensure clear roadmap for growth and sustainment.
Responsible for contract negotiation, pricing, proposal, bid preparation, customer service and follow up.

Bachelor’s degree
4+ years proven success in medical sales, ideally within the diagnostics space
Deep understanding of laboratory and point-of-care settings, health system operations, and health economics
Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Account Manager – Infectious Disease Diagnostics

Key skills