Client Service Specialist

Role Overview

• Improve and enhance workflows
• Enhance client responsiveness
• Handle tasks related to client experience
• Collaborate within a team dynamic
• Support clients with insurance solutions

Requirements

• Strong attention to detail
• Positive, can-do attitude
• Self-motivated, flexible and disciplined
• Ability to work independently as well as in team environment
• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to thrive in fast-paced production environment
• 3-5 years of applicable job experience required
• Proficient with Microsoft Office products, required
• Prior experience in broker agency or benefit administration firm, preferred
• Familiarity with insurance carrier websites, preferred
• Proven track record in customer service; preferred
• Bachelor’s Degree, preferred
• Familiarity with database applications, a plus
• Familiarity with Employee Navigator, a plus

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Overtime pay for non-exempt employees
• Robust learning and development programs