Partner with Cyber, Fraud, Risk, and Business & Technology teams to design, document, assess, monitor, and implement controls that mitigate customer account fraud.
Apply a proven grasp of information technology processes and controls and a broad understanding of fraud and cyber risks.
Communicate internal and industry fraud trends and standard processes helping to ensure Fidelity meets evolving client expectations in these areas.
Understanding, detailing and communicating status of projects within programs.
Call out and communicate identified incidents or risks to the leadership team.

Bachelor’s Degree or equivalent experience in Cybersecurity, Fraud, Risk, Audit, Technology, or an equivalent area of study.
Professional technology risk certifications (CISSP, CISM) preferred.
Proven experience in risk management and control processes with demonstrated knowledge of cybersecurity and/or fraud industry standards and best practices.
Robust critical thinking and analytical skills in a constantly evolving threat landscape.
Excellent relationship building and written/verbal communication skills.

Customer Protection Risk and Controls Analyst

Key skills