Partner with the Pro Sales team to lead custom product demonstrations based upon business process and workflow of existing customers
Analyze and provide objective feedback for Account Managers if customers are compatible with the recommended product and/or features
Support on any up-selling opportunities to current customers on additional ServiceTitan products to drive increased recurring revenue
Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition
Create clear documentation and approach for delivery to the implementation team
Maintain and update industry-specific scripts for the internal team to use during demos
Respond to functional and technical elements of RFIs/RFPs
Collaborate with cross-functional teams to share consumer insights
Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners

1-2 years of experience in Solutions Engineering and/or relevant experience in Sales, Product, or Engineering
Background in the Trades and/or Marketing a plus
Proven track record of success within or assisting the Sales organization at previous company
Natural ability to think and act proactively to address roadblocks and issues
Strong communication skills to work effectively with a group of people
A desire to constantly learn and apply these learnings in your day-to-day

Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools

Solutions Engineer – Pro Products

Key skills