Bus Systems Analyst, Consultant

Role Overview

• Participate in identifying, evaluating, and configuring systems that are cost effective and meet business requirements
• Support the Personetics Digital Insights platform
• Translate business needs into clear requirements
• Work closely with product, engineering, and QA teams to deliver high-quality customer-facing insights
• Requirements gathering, backlog management, and end-to-end delivery support in an Agile environment
• Elicit, analyze, and document business and system requirements from stakeholders
• Define clear acceptance criteria and success metrics
• Create process flows, data mappings, and use cases
• Work closely with Product Owner on backlog creation, prioritization, and refinement
• Participate in Agile ceremonies (refinement, sprint planning, demos, retros)
• Break down epics into detailed user stories and tasks
• Support estimation and sprint planning activities
• Partner with business, product, and technology teams to align on goals
• Act as a bridge between business and engineering teams
• Facilitate discussions to clarify scope, priorities, and dependencies
• Drive alignment across cross-functional teams
• Support QA and UAT by ensuring requirements are clearly understood
• Validate delivered features against acceptance criteria
• Assist in defect triage and resolution
• Ensure high quality and completeness of deliverables
• Support data integration, insights configuration, and personalization logic
• Work on mapping data inputs required for customer insights
• Ensure accuracy of digital banking insights across Web, iOS, and Android channels

Requirements

• 3+ years of relevant / direct industry experience
• Experience in banking / financial services (Retail or SMB preferred)
• Strong experience in Agile delivery and user story writing
• Experience with tools like Confluence, Jira, or similar
• Ability to translate complex business processes into technical requirements
• University / college degree
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Tech Stack

• Android
• iOS

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level and years of service