Director, Responsible Gameplay

Role Overview

• Assist in carrying out the Empowering Safer Play (ESP) strategy, commitments, and leadership ambitions for the company behind Aristocrat’s Group as a vital component of the global RG team.
• Help nurture a dynamic culture and support the ESP commitments and leadership aspirations.
• Serve as the main point of contact related to organizational needs, offering sound advice and considered challenge.
• Support the build and execution of ESP initiatives across Aristocrat Gaming, Aristocrat Interactive, and Product Madness.
• Translate Group ESP strategy, policies, and standards into clear, actionable business-specific plans.
• Lead or support ESP workstreams across product, technology, marketing, customer support, and operations, ensuring alignment and effective delivery.
• Support the ongoing development, maintenance, and implementation of Aristocrat’s ESP policy framework across all businesses.
• Provide ESP advice on product features, game mechanics, marketing, and player communications, working closely with legal, compliance, and commercial teams.
• Support ESP risk assessments, gap analyses, and remediation activities where required.
• Participate in developing and prioritizing Aristocrat’s technology roadmap, covering tools, data, and player protection functions.
• Support pilots, trials, and evaluations of safer play technologies across different products.
• Support the development and rollout of ESP training and awareness programs globally, tailored by role, business unit, and risk exposure.
• Act as a transparent advocate for ESP internally, helping teams understand both regulatory expectations and Aristocrat’s values-based approach.
• Build and manage relationships with key partners, including regulators, industry bodies, research organisations, and NGOs.
• Monitor emerging regulatory, research, and leading developments and transform insights into practical recommendations for the business.
• Represent Aristocrat in external forums and initiatives as the need arises.
• Work with Corporate Affairs, Marketing, and Sustainability teams to support relevant reporting, disclosures, and internal updates, including metrics and evidence where relevant.

Requirements

• 8+ years in supervised, high compliance business, ideally online Real Money Gaming or other Gaming operations
• Strong experience in Responsible Gaming / Safer Play, player protection, compliance, sustainability, or related fields
• Validated program or project management capability, with experience delivering complex initiatives across multiple collaborators
• Outstanding written and verbal communication skills
• An ability to actively engage a diverse range of people and job functions
• Outstanding organisational skills, and the ability to balance multiple priorities
• Ability to work in a global operating environment, across teams and cultures, with some flexibility vis timezones
• Alignment with Aristocrat’s mission and values, and a strong dedication to advancing our business and industry
• Experience in corporate social responsibility, community outreach, consumer support, or similar programs would be an advantage
• Ability to present to leadership teams, and represent the company externally
• Flexibility to operate from our central London office 3 days a week

Benefits

• Robust benefits package
• Global career opportunities