Key skills
Communication
About this role
Role Overview
- Attend to all aspects of customer care in a courteous and professional manner
- Provide timely responses and resolutions to partners' queries and questions
- Project a professional company image through phone interaction
- Follow communication procedures, guidelines, and policies.
Requirements
- Excellent command of English language
- Communication skills and ability to maintain good relationships with customers, assisting them in finding the best solution
- Highly empathetic and thoughtful, with the ability to understand customers' needs
- Ability to work on shifts
- Positive attitude and motivation
- Previous experience in any customer service role is a plus.
Benefits
- Opportunity for career development in a large global company
- Opportunity to work from the comfort of your home or from the company offices in Sofia and Plovdiv
- Excellent salary and benefits package
- Additional health care
- Food vouchers
- Work within a friendly and supportive company culture.