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IT Operations Associate II at Conduent | JobVerse
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IT Operations Associate II
Conduent
Remote
Website
LinkedIn
IT Operations Associate II
United States
Full Time
1 hour ago
$32,000 - $41,600 USD
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Key skills
Communication
About this role
Role Overview
Creation, follow up and communication of incidents
Ability to remain calm and with attention to detail under time pressure situations
Consistency in monitoring and procedure follow up and execution
Applying technical know-how to assess and troubleshoot issues
Act as liaise between business and technical teams
Identify recurring issues to address and resolve permanently
Requirements
At least 2 years of experience in IT related fields, support, infrastructure, or development is preferred
Fundamental analytical and conceptual thinking skills
Good technical skills with Windows Servers
Competency in Microsoft applications including Outlook, Teams, Word, Excel, SharePoint
Experience troubleshooting issues between multiple applications/servers in a given workflow
Willing to learn new software tools and procedures
Adaptability to manage changes in procedures and requirements
Flexibility to cover for other teammates when needed
Excellent communication skills to acknowledge, follow up and close issues and cooperate with teammates and other teams in a timely manner
Benefits
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
Retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time
Career Growth Opportunities
Great Work Environment
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