Corporate Systems Specialist – SAP TM

Role Overview

• Lead the design and evolution of transportation system solutions (TMS, control tower, logistics integrations), ensuring alignment with business processes and corporate architecture;
• Work with an integrated view of the value chain (order → billing → shipping → transportation → delivery → finance), ensuring consistency of data, processes and integrations between ERP, WMS, TMS, tax systems and satellite platforms;
• Map, review and propose improvements to transportation processes, ensuring operational efficiency, traceability, tax compliance (CT-e, MDF-e) and scalability of operations;
• Prioritize requests with business, product and technology teams, balancing value, complexity, risks and execution capacity;
• Ensure the correct design and operation of integrations between systems (SAP, TMS, WMS, OMS, tax, BI), with a focus on reliability, performance and data governance;
• Manage suppliers technically (e.g., TMS, tracking, freight audit), evaluating product evolution, SLAs, backlog and adherence to Arco’s requirements;
• Define and monitor operational and system KPIs (delivery SLA, tracking, freight audit, logistics cost), using data for prioritization and continuous improvement;
• Anticipate systemic and operational risks, ensuring mitigation plans, quality of deliveries (integrated testing, cutover, go‑live) and post‑deployment stability;
• Actively participate in strategic initiatives (e.g., ERP/TMS implementation or upgrade), contributing technical perspective, architectural decisions and cross-team alignment;
• Serve as a bridge between business and technology, influencing decisions, fostering stakeholder alignment and ensuring clarity of communication.

Requirements

• Solid experience with enterprise supply chain systems, focused on transportation and distribution;
• Deep knowledge of logistics processes: transport planning, execution, tracking, freight audit and incident management;
• Experience with commercial TMS solutions and integrations with ERP (preferably SAP) and WMS;
• Strong knowledge of logistics tax concepts (CT-e, MDF-e, delivery receipt/canhoto, transport compliance);
• Ability to design complex solutions and evaluate trade‑offs;
• Experience with system integrations (APIs, messaging, event-driven architectures, distributed systems);
• Strong analytical skills and data-driven decision making;
• Experience managing vendors and commercial solutions;
• Ability to operate in complex environments with multiple stakeholders and dependencies;
• Clear, structured communication with strong influencing skills;
• Strong sense of ownership, critical thinking and a proactive attitude.

Tech Stack

• ERP

Benefits

• Meal and/or food allowance
• Health and dental insurance
• Transportation voucher
• Extended maternity and paternity leave
• Childcare assistance
• Health support: partnerships with Wellhub and Zenklub
• Education support
• Discount on airline tickets
• Partnership with pet health plan
• Access to Arco educational materials for employees’ children
• Partnerships for MBA and postgraduate programs