Community Association Manager

Role Overview

• Act as the primary point of contact for HOA board members and homeowners.
• Interpret and enforce community rules, regulations, and bylaws in a fair and consistent manner.
• Assist in the development and revision of community policies and guidelines.
• Schedule and conduct regular board meetings and maintain accurate records of minutes and decisions.
• Create and manage the annual budget, including revenue collection, expense tracking, and financial reporting.
• Oversee financial statements and reports, ensuring transparency and accuracy.
• Monitor delinquencies and work with homeowners to resolve outstanding dues.
• Evaluate vendor contracts and negotiate favorable terms for services.
• Solicit bids and manage contracts for maintenance, landscaping, and other services.
• Supervise and coordinate contractors to ensure the quality and timeliness of work.
• Perform regular property inspections to identify maintenance and repair needs.
• Maintain open and effective communication with homeowners, board members, and committees.
• Organize and facilitate community events, meetings, and workshops.
• Use digital platforms and tools to enhance communication and engagement within the community.
• Stay up-to-date with HOA laws and regulations at the local, state, and federal levels.
• Ensure that the HOA complies with all legal requirements and obligations.
• Mediate disputes and conflicts among homeowners or between homeowners and the board.
• Work to find amicable solutions to resolve issues within the community.
• Develop and implement emergency response plans for the community.
• Coordinate with relevant authorities and services during emergencies.
• Maintain organized and secure records of HOA documents, contracts, and correspondence.
• Provide access to records for authorized individuals when needed.

Requirements

• Experience in condo association or HOA management
• Excellent written and verbal communication skills
• Ability to obtain CAM license in the state of Illinois (support will be provided)
• Computer and tech skills: E-mail, Google Workspace (cloud), Word, Excel, etc.
• Enthusiasm for learning and growing your skills

Tech Stack

• Cloud

Benefits

• Health / Dental / Vision Insurance
• 401(k)
• Health savings account
• Life insurance
• PTO