Talent Operations Partner

Role Overview

• Own end-to-end interview coordination and scheduling across multiple teams and functions
• Deliver a high-touch, white-glove candidate experience throughout the interview process
• Manage onsite interview logistics and create a seamless in-office candidate experience
• Serve as a primary administrator for our ATS (Ashby), including pipeline setup, workflows, scorecards, templates, and reporting
• Maintain recruiting data hygiene and ensure systems are accurate, organized, and scalable
• Build and improve recruiting workflows, SOPs, documentation, and operational processes
• Identify bottlenecks and inefficiencies across the hiring process and proactively implement improvements
• Leverage AI and automation tools to improve recruiting operations and reduce manual work
• Maintain recruiting dashboards and track key hiring metrics including pipeline health, conversion rates, and time-to-fill
• Partner closely with recruiters, hiring managers, and cross-functional stakeholders to keep hiring processes moving efficiently
• Help manage recruiting tools and vendor relationships including LinkedIn Recruiter, background check vendors, scheduling tools, and other recruiting platforms
• Troubleshoot operational and systems issues as they arise and act as a reliable point of contact for recruiting operations support

Requirements

• 2+ years of experience in recruiting coordination, recruiting operations, talent operations, or a similar operational role
• Experience working in a fast-paced startup or high-growth environment
• Deep expertise ideally in Ashby, Greenhouse, or Lever
• Experience managing complex scheduling and coordination across multiple stakeholders
• Strong organizational skills and exceptional attention to detail
• Strong written and verbal communication skills
• Comfortable working in ambiguity and operating with a high level of ownership
• Experience working with spreadsheets and reporting tools such as Google Sheets or Excel
• Interest in AI tools, automation, and operational efficiency

Benefits

• Competitive salary and equity package
• Unlimited PTO + paid company holidays
• Access to holistic medical, dental, and vision plans
• Company 401(k), Commuter, and HSA/FSA plans
• NYC office in the heart of Manhattan
• Lunch and snacks provided in the office
• Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
• Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)