Co-ordinating and embedding third-party management and operational resilience requirements across the supplier lifecycle
Acting as the central point of co-ordination for supplier onboarding, due diligence, approvals, and documentation
Supporting relationship owners with supplier performance management, including oversight of SLAs, KPIs, risks, and escalations
Driving consistency across supplier governance processes while partnering with SMEs who retain ownership of supplier relationships and contracts
Working collaboratively with Legal, Risk, Compliance, Commercial, Technology, and Operations teams to ensure supplier arrangements remain compliant and fit for purpose
Supporting the development of supplier exit plans, resilience activities, and scenario testing exercises
Producing reporting, management information, and governance updates for senior stakeholders and risk committees
Supporting incident reviews and identifying opportunities to strengthen supplier resilience and operational processes

You have experience managing third-party suppliers across the full supplier lifecycle, including onboarding, due diligence, performance management, and renewals
You have a strong understanding of third-party risk management and outsourcing requirements within FCA-regulated environments
You’re confident building relationships and working collaboratively with stakeholders across multiple business areas
You have strong organisational skills and can manage multiple suppliers, stakeholders, and priorities simultaneously
You’re comfortable providing oversight and constructive challenge where supplier performance or risk thresholds are not being met
You have excellent communication, documentation, and reporting skills
You have experience within financial services, fintech, or another regulated environment
Experience of operational resilience, business continuity (ISO22301), information security (ISO27001), or scenario testing is desirable

27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
Two volunteering days per year
Option to work abroad for up to six weeks a year
Secclbrate
our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
Length of service award – one month paid sabbatical at eight years
6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
Enhanced Parental leave
MacBook and up to £500 home office set up budget
£750 per person learning budget
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

Third-party Manager

Key skills