Partner with Sales and Account Managers to prioritize technical service needs, supporting both account retention and new business development.
Provide hands-on technical expertise, including plant evaluations, jar testing, and trial support, to optimize customer solutions and drive growth.
Lead the strategy, development, and performance of wastewater product lines to meet evolving application needs.
Manage product lifecycle and profitability, including formulations, pricing, margin optimization, and new product development (Optiva projects).
Maintain and continuously improve the Water Treatment Product Resource Master to ensure accuracy and accessibility.
Collaborate with Purchasing to optimize inventory levels, reduce costs, and enhance product performance, including identifying alternative suppliers.
Build and maintain strong relationships with chemical suppliers to source innovative, cost-effective solutions.
Act as a key liaison across internal teams (Technical Center, Equipment Group, Purchasing, Product Information) to align resources and deliver seamless support.
Support Sales with technical input for proposals and service reporting to strengthen customer value propositions.
Effectively manage time, priorities, and service schedules to deliver responsive and high-impact technical support.
Champion Hydrite’s Standard of Excellence, ensuring high-quality service to both internal and external customers.

Four year technical degree required (e.g., Biology, Chemistry, Microbiology, Chemical Engineering).
Three years industry experience preferred with emphasis on the selection and testing of various coagulant and polymer blends for a wide array of wastewater streams.
Must be self-motivated and possess excellent verbal and written communication skills.
Must possess strong problem solving skills, sales ability and be technically competent in wastewater chemical applications.
Must possess strong “people” skills, such as presenting to groups and communicating effectively with customers and Account Managers.
Ability to gather information and make decisions in a timely manner.
Strong computer skills and knowledge of Power Point, Word and Excel required.
Possess a valid driver’s license with a good driving record.
Must have excellent communication and interpersonal skills, along with the ability to read, write, and speak English.

Product Applications Manager – Water Treatment

Key skills