Design and recommend end-to-end Pro AV solutions, including system designs, BOMs, and single-line drawings.
Deliver compelling product demos, webinars, and technical workshops to key stakeholders.
Provide expert technical input for RFPs and complex tender processes.
Lead Proof of Concept (PoC) projects and solution validations at customer sites.
Troubleshoot complex AV hardware, software, and networking issues across cloud-based and on-premise platforms.
Guide system configuration, commissioning, and deployment for high-scale installations.
Design and deliver technical training sessions for partners and end-users.
Resolve technical support cases efficiently, ensuring a seamless customer experience.

Degree in Engineering (Electronics/Telecom), IT, or AV Technologies.
3+ years in Professional AV or Unified Communications.
Experience with AV manufacturers, distributors, or top-tier system integrators.
Expertise in AV-over-IP, Video Switching, Signal Distribution, and Control Systems.
Deep familiarity with HDMI, HDBaseT, Dante, AES67, and USB streaming.
Strong understanding of TCP/IP fundamentals (CCNA level is a major advantage).
Proficiency in major UC and collaboration platforms.
Exceptional presentation skills in both English and Spanish (Portuguese is a plus).
A natural problem-solver who thrives in multicultural environments and can work independently.
A fast learner with 'system-level' thinking.

Global Impact: Shape how the world experiences communication technology.
Growth: Competitive compensation and clear paths for career and leadership development.
Culture: A collaborative, innovative environment where your technical expertise directly influences the product roadmap.

Technical AV Sales Engineer, Kramer

Key skills