Key skills
SalesforceSAPLeadershipProject ManagementCommunicationNegotiationSales
About this role
Role Overview
- Manage relationships with major customers, ensuring alignment with CHEP’s strategic goals and delivering revenue growth while achieving customer satisfaction targets
- Collaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability
- Lead high-level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations
- Identify and capitalize on new business opportunities, driving incremental revenue and expanding CHEP’s market presence within your portfolio
- Conduct regular business reviews and audits with customers, ensuring compliance with CHEP’s annual audit plan and maintaining accurate asset management records
- Monitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement
- Build and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies
- Lead cross-functional teams to deliver innovative, value-added services and solutions that meet customer needs and promote mutual growth
Requirements
- Strong organizational, negotiation, and interpersonal skills
- Deep knowledge of pooling service offerings and pricing mechanisms
- Excellent written and verbal communication skills
- Proven ability to build and maintain strategic partnerships
- Solid understanding of pooling business solutions
- Proficiency in sales and presentation techniques, with experience in project management and supply chain operations
- Comprehensive understanding of supply chain processes
- Fluency in English and at least one additional EU language
- Familiarity with Salesforce and SAP/BW systems is an advantage
Benefits
- Attractive base salary with annual bonus & benefits (including 3 days of paid leave for volunteering, 2 additional annual leave days
- after a full calendar year, financial bonus for a two-week holiday)
- LuxMed Medical Insurance
- Company Car according to the company policy
- Multisport Card
- Meal vouchers
- Transportation allowance of 110 PLN net per month
- Employee Capital Plan
- Employee Investment Plan
- Ability to develop your skills and understanding of business in a worldwide logistics company
- Participation in worldwide projects
- Area to build your independence and own responsibilities
- Support at every stage of your career
- Independence in operating with a real impact on the organization
- We are celebrating our successes with meal vouchers and events