About this role
Role Overview
- Administration of Windows Server.
- Provide user support.
- Ensure proper maintenance and care of hardware and software resources.
- Manage and track support tickets.
- Build desktop computers and set up networks.
- Perform backups, equipment formatting, and installation of operating systems and software.
Requirements
- Installation and configuration of servers, computers, networks, routers and UPS units at service locations.
- Administration of Windows Server.
- Knowledge of switches.
- Perform backups, equipment formatting, and installation of operating systems and software.
- Build desktop computers and set up networks.
- Provide user support.
- Ensure proper maintenance and care of hardware and software resources.
- Provide on-site and remote support.
- Manage support tickets, including opening, tracking and resolution.
- Manage physical inventory of the company's IT assets.
- Create purchase requests and manage invoices, and handle procurement for the entire technology department.
- Control, manage and configure corporate phones and iPads (Apple).