Revenue Cycle Lead

Role Overview

• Participate in the development and implementation of innovative solutions for optimizing revenue cycle processes, enhancing operational efficiency and revenue recovery across DOD enterprise
• Collaborate with cross-functional teams to define product requirements, managing the product roadmap to ensure on-time, within-budget product delivery
• Develop product initiatives focused on aligning with project performance and value statement/goals
• Engage with stakeholders and leadership to define technical and business priorities, driving solutions that meet customer needs and government compliance requirements
• Assist with the implementation, sustainment and management of Revenue Cycle capabilities, as approved by the client that augments and supports the deliverables
• Serve as the SME for all revenue cycle related tasks when applicable, interfacing with program leadership, the government, vendors, and other business partners on a regular basis to improve vendor and contract processes, resolve issues, enhance relationships, and enforce adherence to defined procedures and standards
• Assist in the successful delivery of vendor changes, while ensuring that each vendor adheres to the defined requirements, standards, and change procedures
• Monitor, track, and report on vendors operating directly or tangentially participating within the MHS Genesis Revenue Cycle implementation, across different classifications of how integrated their contract require them to be for delivering in the MHS Genesis Revenue Cycle implementation
• Work with the government and program leadership to develop, implement and monitor SLA performance of critical vendors
• Report to leadership regarding performance of vendors on a routine basis
• Monitor and communicate all vendor-related changes to program leadership, and those directly impacted, including status, risks, and issues, as applicable
• Work with the government and/or program compliance team to develop and maintain vendor audit process, performance goals and objectives for the project’s critical vendors, and monitor the achievement of those goals
• Facilitate vendor management process improvement initiatives in order to identify opportunities and recommendations for efficiency gains and cost reductions
• Communicate findings of contracts and vendor management process improvement initiatives, as well as process improvement recommendations, to the government, as well as program leadership
• Maintain all vendor contract matrix log and conduct satisfaction surveys with each business owner

Requirements

• BA degree and minimum 7+ years of prior relevant experience or Master’s with minimum 3+ years of prior relevant experience
• US Citizen with ability to obtain and maintain a Public Trust Clearance
• 3 years of prior IHT Revenue Cycle experience
• 2 years of cross-functional, EHR/IHT project management experience
• Deep understanding of EHR revenue cycle systems and health business office operations to include patient accounting, professional and institutional coding, patient registration, and claims processing
• Strong analytical skills to include the understanding and documentation of business/clinical/Revenue Cycle processes
• Demonstrates effective communication with senior management, clinical, administrative, revenue cycle and operational customers, and vendors
• Adroit ability to navigate complex, revenue cycle and technical projects and possesses drive to meet project milestones
• Ability to manage project implementation teams and individuals and monitors the deliverables of each team to ensure milestone and on-budget completion
• Possesses influential leadership and teamwork promotion with cross-functional teams in a fast-paced environment

Benefits

• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement