Lead the operation with health & safety as a top priority, ensuring full compliance with legal, company, and Currys standards
Build strong relationships with GXO and Currys stakeholders, ensuring service levels and contractual expectations are met
Embed a proactive safety culture, holding managers accountable and driving continuous improvement in safe systems of work
Lead, coach, and develop the operational management team to deliver strong performance across service, productivity, and cost
Drive operational planning and control to ensure consistent delivery in a fast‑paced retail environment
Use data and insight to identify risks, trends, and opportunities, implementing improvement plans that enhance safety and performance

Proven experience in an Operations Manager role within a retail, distribution, or similarly complex operational environment
A strong track record of health & safety leadership, with the confidence to challenge, influence, and lead by example
Experience managing and developing managers, building engaged and accountable teams
Solid operational and commercial understanding, balancing safety, service, cost, and people priorities
Confident communication and stakeholder management skills at a senior level
Resilience, decisiveness, and the ability to perform under pressure in a high‑volume environment

Senior Operations Manager, Nights

Key skills