Travel Customer Support, French & English
Greece
Full Time
4 hours ago
$1,200 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide customer support via phone, chat, and email in French and English
- Assist with booking management, cancellations, and general account inquiries
- Deliver high-quality service aligned with company policies and procedures
- Resolve customer issues efficiently while maintaining a positive user experience
- Work with internal tools and systems to manage requests
- Ensure accurate documentation of all customer interactions
Requirements
- Fluent French (C1/C2 or near-native level)
- Good English level (B2+)
- Strong communication and problem-solving skills
- Ability to work rotating shifts (08:00–24:00, Monday–Sunday)
- EU citizenship or valid residence card with full market access
- Willingness to relocate to Athens (or already based in Greece)
Benefits
- Private health & life insurance
- 25 days annual leave
- €50 monthly meal voucher
- Permanent employment contract
- Structured onboarding and training
- Relocation Package (for candidates moving to Greece)
- Up to €300 reimbursement for travel expenses (first payroll payment)
- Up to 3 weeks hotel accommodation in Athens near the workplace
- Legal and administrative support for hiring documentation