Key skills
CommunicationSales
About this role
Role Overview
- Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
- Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
- Prepare and manage samples that need to be sent out to customers.
- Assist in managing client communications and follow-ups related to orders and product inquiries.
- Track and manage customer orders, ensuring accurate and timely processing of sales.
- Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
- Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
- Maintain comprehensive records of sales activity and orders.
- Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.
Requirements
- Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Excel
- Detail-oriented with a strong focus on accuracy in data entry and record keeping.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
- A proactive approach to problem-solving and customer service.
Benefits
- Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
- Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
- Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
- Paid Parental Leave
- Summer Fridays
- Discretionary bonuses