Director, Revenue Operations

Role Overview

• Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success
• Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion
• Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics
• Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools
• Design and manage revenue forecasting processes across enterprise and PLG motions
• Lead weekly pipeline reviews and establish CRM hygiene standards
• Build dashboards and reporting infrastructure for executive and board level visibility
• Partner with Finance and executive leadership on compensation planning and territory design
• Build scenario planning models for quota capacity and headcount forecasting
• Ensure compensation plans and payouts are accurate and transparent
• Provide strategic oversight for Deal Desk and Enablement functions
• Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development
• Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success
• Partner with Finance on revenue recognition and ARR reporting standards
• Partner with Legal on contract workflows and governance
• Implement AI tools and workflow automation across Revenue Operations
• Evaluate AI assisted forecasting, pipeline scoring, and automation platforms
• Build scalable operational systems that improve efficiency without requiring proportional headcount growth

Requirements

• 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles
• At least 3 years in a senior or director level leadership role
• Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies
• Deep CRM expertise with Salesforce preferred
• Strong understanding of forecasting, revenue metrics, and GTM analytics
• Experience supporting both PLG and enterprise sales motions
• Experience designing compensation plans, quota frameworks, and territory models
• Strong cross functional leadership and communication skills
• Experience implementing operational structure in fast growing environments
• Active use of AI tools for operational efficiency and forecasting workflows
• Successful completion of a background check

Benefits

• Meaningful equity in a fast-growing company
• everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
• Generous medical, dental & vision plans
• Flexible PTO
• take the time you need to recharge
• Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
• Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
• $1,200 Home Office & Equipment Stipend
• We set you up for success from day one with gear and support to create your ideal workspace