Program Analyst I

Role Overview

• Maintain a strong working knowledge of the office’s major issues and priorities, both current and long term, to support effective tracking and coordination of actions.
• Maintain liaison with front offices and bureau offices, as needed, to ensure taskings are coordinated and deadlines are consistently met.
• Coordinate internally to track, monitor, and control correspondence within the bureau, ensuring visibility into the status of key documents and actions.
• Oversee the quality and timeliness of written products drafted within the bureau by providing guidance, enforcing deadlines, and reviewing documents for format, style, coherence, accuracy, content, and required clearances.
• Make necessary edits and corrections to documents or return them to originators with clear guidance on required revisions.
• Advise personnel on overdue action items, upcoming deadlines, issue prioritization, and proper formats and procedures for processing documentation.
• Respond to inquiries from internal and external stakeholders regarding the status, location, subject matter, and deadlines associated with documents and taskers.
• Assess the feasibility of meeting deadlines for specific documents; notify originators when extensions are needed and take proactive steps to avoid, reduce, or eliminate deadline-related issues in both the short and long term.
• Develop management plans, procedures, and methodologies to help leadership improve operational efficiency and effectiveness, and monitor compliance with these processes as appropriate.
• Coordinate short-fuse actions, briefings, and responses to data calls, ensuring timely and accurate submission.
• Develop and employ creative techniques to maximize efficiency in monitoring program funding and related activities.
• Perform management and program support functions, including planning, research, analysis, correspondence control, communications, and liaison activities.
• Serve as an alternate Unit Security Officer in accordance with applicable policies and regulations, performing assigned security-related duties under appropriate direction.
• Manage and maintain the office SharePoint site, including updates to the staff directory and organizational chart.
• Ensure office shared files are well organized and complete, recommend improved methods for information management as appropriate, and maintain both current and historical records.
• Serve as backup for maintaining inventory and procuring office supplies and for time and attendance (TATEL) responsibilities to ensure continuity of operations.
• Other Duties as assigned.

Requirements

• Knowledge of Department of State applications such as MyData, GFMS, and MyServices is highly desirable.
• Secret Clearance is required.
• Must be able to pass a background check.
• May require additional background checks as required by projects and/or clients at any time during employment.
• Minimum Skills: Excellent interpersonal and oral communication skills.
• Excellent customer service skills.
• Strong organizational skills, attention to detail, including follow-up on pending tasks.
• Interpersonal skills and organizational skills with the ability to handle multiple projects concurrently.
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Benefits

• Medical, Dental and Vision Insurance
• Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off