Section Manager

Role Overview

• Ensure field employee safety, quality and compliance
• Meet with customers to ensure obligations and expectations are achieved
• Direct the performance of field maintenance and contractual service operations
• Conduct field education training with field workforce
• Maintain customer quality assurance, managing the expenditure of labor and materials
• Improve efficiencies, managing route schedules and callback rates
• Provide technical support, working with Service Sales on sales estimation / proposals as required
• Authorize repair orders and tracking completion
• Lead change to better efficiency and communication

Requirements

• High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years)
• Experience leading a team of technicians is preferred
• Elevator industry experience is desired
• Experience with digital applications for managing work teams and products
• Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
• Strong computer and technology skills, business acumen and a passion for customer service.

Benefits

• long-term employment contract with the world market leader in a crisis-proof industry
• remuneration in accordance with local standards