Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects
Provide technical support during specification, design, and refrigeration system selection activities
Support customers with cold chain and refrigeration application expertise
Deliver technical product demonstrations and support technical discussions during the sales process
Provide remote and onsite technical support throughout the product lifecycle
Assist with implementation, commissioning, and troubleshooting of refrigeration systems
Develop and maintain technical documentation supporting field applications
Support strategic and high-profile customer accounts through regular engagement and site visits
Monitor industry trends, refrigeration regulations, and emerging technologies
Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience

Experience within refrigeration, cold chain, or commercial cooling applications
Strong understanding of refrigeration system applications and customer integration requirements
Experience supporting OEMs, contractors, or end users within the refrigeration market
Strong technical problem-solving and customer-facing communication skills
Ability to provide both remote and onsite customer support
Fluent French language skills are essential

Technical Sales Engineer – Cold Chain

Key skills