Key Account Manager – Microbiology

Role Overview

• Develop and maintain strong relationships with key accounts across clinical, pharmaceutical, and applied markets.
• Serve as the primary point of contact for key accounts, addressing their needs and ensuring customer satisfaction.
• Develop and implement strategic account plans to achieve sales targets and business objectives.
• Identify and pursue new business opportunities within existing key accounts and potential new clients.
• Conduct regular meetings with key accounts to review performance, address concerns, and identify opportunities for growth.
• Collaborate with the strategic partnerships team to develop and execute sales strategies and campaigns.
• Stay up-to-date with industry trends, market developments, and competitor activities.
• Provide technical support and product training to key accounts as needed.
• Ensure accurate and timely documentation of all account-related activities and communications.

Requirements

• Bachelor's degree in Microbiology, Life Sciences, or a related field.
• Advanced degree preferred.
• Minimum of 5 years of experience in sales or account management within the microbiology, clinical, pharmaceutical and applied markets.
• Proven track record of managing key accounts and achieving sales targets.
• Strong understanding of microbiology products and applications.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as required.

Benefits

• Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Balance your work and personal life with flexible arrangements.
• Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.