Key skills
Sales
About this role
Role Overview
- Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
- Build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey
- Develop skills in customer interaction, digital tool usage, and service plan recommendations
- Measure success by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
- Enhance customer experience and support organizational goals by fostering strong customer relationships and loyalty
Requirements
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
- Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
- Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
- Effective at balancing customer needs and performance goals (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- Medical, dental, and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short
- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs