Business Analyst

Role Overview

We are looking for a dynamic Business Analyst to join our team . In this role, you will play a crucial part in facilitating the analysis of business needs, liaising between departments to ensure comprehensive system solutions are developed and implemented effectively. The ideal candidate will have a strong analytical mindset and be able to communicate effectively with both technical teams and business stakeholders.

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Responsibilities

• Partner with clients to gather, document, and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows and compliance standards.
• Translate requirements into functional specifications and collaborate with product and implementation teams.
• Support validation, testing, and deployment activities to ensure successful rollouts.
• Provide expert guidance to clients on best practices in medical information management.
• Participate in client workshops and industry-facing engagements as needed.
• Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks.
• Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy.

Requirements

Qualifications:

• · 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
• · An AI-first and curious mindset, looking for areas to improve the business and internal workflows with AI and automation
• Demonstrated ability to elicit and translate business requirements into effective system configurations.
• Hands-on experience configuring enterprise systems or SaaS applications.
• Strong client-facing and communication skills, including the ability to lead discovery sessions.
• Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar).
• Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making.
• Analytical mindset, detail orientation, and problem-solving skills.
• Ability to manage multiple client projects simultaneously.
• Willingness to travel occasionally for client meetings and industry events.
• Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred).
• Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required