Lead day-to-day project management across a complex digital product engagement, ensuring clarity of priorities, timelines, deliverables, and accountability across all workstreams
Serve as the central point of coordination between internal AKQA teams (strategy, UX, design, technology) and client stakeholders
Manage project schedules, milestones, and dependencies with meticulous detail, proactively identifying risks and driving timely resolution
Oversee scope management and change control, partnering with discipline leads to assess impact and maintain alignment on approved work
Support resourcing coordination, ensuring the right people are engaged at the right time across the project lifecycle
Facilitate regular project ceremonies and working sessions, keeping teams aligned and focused on outcomes
Maintain clear and consistent project documentation (status reports, RAID logs, decision logs, meeting notes) that keep all stakeholders informed
Partner with the client to manage expectations, communicate progress, and navigate complexity with composure and clarity
Ensure delivery processes align with agile, waterfall, or hybrid methodologies as required by the engagement
Contribute to continuously improving delivery practices and ways of working within the project and broader team
Requirements
5+ years of project management experience within a digital agency or product delivery environment, with a strong emphasis on digital products and services
Proven ability to manage complex, multi-workstream engagements with overlapping timelines, dependencies, and stakeholder groups
Highly organized and detail-oriented, with strong instincts for anticipating issues before they escalate
Clear, confident communicator with both technical and non-technical audiences
Comfortable working independently and proactively in a fast-paced, remote environment
Proficiency with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet, or similar)
Collaborative and solutions-oriented, with a team-first approach and a commitment to quality delivery