Senior Project Manager

Role Overview

• Lead day-to-day project management across a complex digital product engagement, ensuring clarity of priorities, timelines, deliverables, and accountability across all workstreams
• Serve as the central point of coordination between internal AKQA teams (strategy, UX, design, technology) and client stakeholders
• Manage project schedules, milestones, and dependencies with meticulous detail, proactively identifying risks and driving timely resolution
• Oversee scope management and change control, partnering with discipline leads to assess impact and maintain alignment on approved work
• Support resourcing coordination, ensuring the right people are engaged at the right time across the project lifecycle
• Facilitate regular project ceremonies and working sessions, keeping teams aligned and focused on outcomes
• Maintain clear and consistent project documentation (status reports, RAID logs, decision logs, meeting notes) that keep all stakeholders informed
• Partner with the client to manage expectations, communicate progress, and navigate complexity with composure and clarity
• Ensure delivery processes align with agile, waterfall, or hybrid methodologies as required by the engagement
• Contribute to continuously improving delivery practices and ways of working within the project and broader team

Requirements

• 5+ years of project management experience within a digital agency or product delivery environment, with a strong emphasis on digital products and services
• Proven ability to manage complex, multi-workstream engagements with overlapping timelines, dependencies, and stakeholder groups
• Highly organized and detail-oriented, with strong instincts for anticipating issues before they escalate
• Clear, confident communicator with both technical and non-technical audiences
• Comfortable working independently and proactively in a fast-paced, remote environment
• Proficiency with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet, or similar)
• Collaborative and solutions-oriented, with a team-first approach and a commitment to quality delivery

Benefits

• Remote; West Coast availability preferred