Senior IT Architect – Customer and Commercial Experience (CCEX)

Role Overview

• Design and architect global SFDC solutions aligned with Honeywell’s customer and commercial experience objectives
• Collaborate closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions
• Drive solution innovation by researching and recommending contemporary technologies and best practices for SFDC projects
• Lead Proof of Concept (POC) initiatives to validate new Salesforce features and integrations
• Ensure solutions comply with security, data privacy, and accessibility standards
• Partner with Customer & Commercial Excellence (C&CE) teams to integrate SFDC solutions into the broader enterprise IT strategy
• Influence the Salesforce product roadmap by identifying opportunities to enhance customer and commercial processes
• Maintain awareness of Salesforce platform updates and emerging trends to continuously improve solution capabilities
• Develop Lightning components and design Lightning-based user experiences to meet business needs
• Utilize Apex and Visualforce development skills to build custom functionality where required
• Configure Salesforce administration elements including users, roles, profiles, security controls, workflows, and reports
• Design custom objects, fields, validation rules, approval processes, and dashboards to optimize user productivity and data quality
• Support technically focused, solution-oriented sales proposals by providing architectural expertise and technical insights
• Conduct architecture assessments and develop tactical plans to address infrastructure and software needs related to SFDC solutions
• Collaborate with sales, marketing, and customer service teams to ensure Salesforce solutions effectively support commercial objectives

Requirements

• Minimum of 5 years of IT experience with a strong focus on Salesforce solution architecture and delivery
• Salesforce Certified Architect credential
• Proven ability to consult and collaborate with Product Owners and Service Owners to define solution requirements
• Solid understanding of Agile methodologies and DevOps practices
• Knowledge of cloud computing, security, and data management principles
• Exposure to common systems that integrate with Salesforce such as Marketo, CPQ, etc.
• Strong working knowledge of data migration processes and best practices

Tech Stack

• Cloud
• SFDC
• Visualforce

Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP and Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays