Interact with clients to address all servicing needs
Processing of policies, endorsements, and audits
Enter policy data into our client management system
Order loss runs for re‐marketing accounts
Become proficient in carrier web‐sites for quoting when re-marketing an account or adding additional lines of coverage
Keep your desk and files organized at all times
Perform superior customer service at all times
Properly utilize the agency management system (Epic) to keep track of all pending items
Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
Expedite certificates of insurance if CSR team is short staffed and client needs immediately
Run MVR’s and update driver lists when required
Prepare renewal rating quotes, based applications
Prepare proposals
Process and issue binders
Attend agency and dept meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)

Commercial insurance knowledge with 5+ years’ industry experience and/or demonstrated ability to successfully handle complexities of job
Excellent business skills
High school diploma or the recognized equivalent
P&C Broker/Agent license
Computer skills necessary to perform the essential functions of the job (i.e. Spreadsheets, database, word processing and insurance software)

Account Manager – Construction

Key skills